Assessing Agility & Resiliency
An assessment instrument
The survey link to the right is designed as the basis for an AR assessment within your organization. One of the keys in building adaptive capacity is balancing attention between agility and resiliency at multiple levels—individual, team, organization and ecosystem. While many measures exist for agility and resiliency, we found that these items can give an accurate snapshot of where you, your team, your organization and your ecosystem are in terms of AR capacity. Many of the items have been empirically validated for assessing AR (please refer to Mastering Turbulence) while other items have long histories of use in change management research.
This instrument is a more comprehensive version of that found in the Appendix of Mastering Turbulence. It is designed in several parts that capture: (a) demographic profile; (b) measures of your organization’s relative performance; (c) perceptions about what is happening in the external environment; (d) your organization’s orientation toward change; and, most importantly, (e) perceptions relating to the five capabilities discussed in the book.
Using the data
Getting factual data from surveys such as this can be helpful for testing qualitative judgments and opinions of employees and HR managers, and even “triangulating” on the real state of affairs. In our book Mastering Turbulence we have strongly advocated creating metrics and dashboards that monitor shifts in the force, frequency and direction of things to backstop perceptions. This is part of building the capability of Being Aware. Nonetheless, perception-based survey data is useful since empirical studies have found that the perceptions of highly experienced and well-situated individuals can correlate strongly with perceptions of such measures as organization competitiveness. Perception data gives you indicators of where to look more closely if specific items in the survey are out of line with the overall pattern of responses. Such data helps provide a starting point for serious inquiry and development.
Using the instrument